Hiring A Trusted Plumber

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4.9

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on 2,573 reviews

Most homeowners don’t have a plumber in your back pocket. When something goes wrong with our plumbing, we start scrambling to find the right company at the right price. Hiring a trusted plumber is the key to the success of any plumbing repair or project. An excellent place to start looking for the right plumber is online. Let’s face it, we’re in the 21st Century.  If you don’t provide exceptional service, you’ll be found out. With that said, start your search by checking reviews on Google, Facebook, and Yelp!. The more positive reviews a company has, the better.

Not Everyone That Says They Are A Licensed Plumber Actually Is

Ask your plumbing company if they’re licensed, bonded, and insured. Take the extra couple of minutes to verify the information. Remember, just because someone says that they are licensed and insured doesn’t mean they are. Some companies use a third party company to verify that all the information provided is accurate and correct. That means any plumber commissioned to your home has had a background check. At Big B’s Plumbing, we check all the boxes, we’ve earned the “SEAL.” The seal is a citation given to companies that stay in compliance with licensing, insurance, and background checks.

When Hiring A Trusted Plumber, Get A Written Estimate

Get a written estimate. Keep in mind, you should never have to pay for an estimate. Everyone naturally looks for a good value but don’t go with the lowest estimate just because it’s the lowest price. Along with good value, consider choosing the plumbing company that you’re the most comfortable with and the one that checks all your boxes. Finding the cheapest plumber may lead to other problems, especially if the estimate is so far apart from the others.

Does Your Plumbing Company Use The Latest Technologies

While we don’t like to judge someone based solely on appearance, how your plumber presents him or herself will go a long way when offering services to a potential customer. A person that takes the extra step to be well-groomed with a business uniform speaks volumes. Does your plumber use the latest technologies when providing you an estimate? For example, do they use a tablet to submit your estimate, or are they still using printed paper? If they’re using a tablet, chances are they use the latest in plumbing technologies.

Let’s Recap:

Ask for their contractor’s license number and check it out. It only takes a minute to check.
Get a FREE written estimate. If it’s not FREE, then find someone else.
Do not just choose the plumber with the lowest price. Pick the plumbing company that you’re comfortable with and offers good value.
Don’t do business with someone that’s not well-groomed and knowledgeable.

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Client Testimonials

What People Are Saying

We experienced three plumbing issues within a short period of time. We're very grateful for the professional, experienced and courteous service we received from Big B's Plumbing.

Our calls were answered promptly and service was scheduled within a short period of time. Communication was outstanding throughout the process. Big B's technicians are top notch and have state of the art equipment. They explained the problems and options in terms we understood, with resolution in all three cases. We will be return customers any time we have plumbing needs, and highly recommend them to anyone who does.

Eric Forseth

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Thanks to Brandon B. and Big B's plumbing for your quick and professional response to my water emergency.

Brandon was polite and very knowledgeable and explained the entire process and options I have to replace the water heater. Brandon also explained the remediation process and what I can expect. This is my third or fourth time using Big B's and I have received great service every time.

Troy Small

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Service Areas

Proudly Serving
The Inland Empire

With locations in Murrieta and Encinitas, our team serves clients throughout the Empire, including but not limited to:

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